Bad Debt Management

Professional debt collection on outstanding fees.

We can assist by administering professional accounts receivable services in the event that your customers have unpaid debit orders or as a standalone debt collection service.

Call us on 086 137 3257
Our simple process gives your customers three chances to bring their affairs into order.

If this does not happen, formal debt collection processes may follow at your discretion. If this is necessary, Three Peaks has the full collection history for the relevant customer, resulting in an easy handover and the maximisation of collections from all delinquent accounts.

Three Peaks collects and manages these payments on your behalf and transfers settlement amounts to your bank every two weeks.

Collect bad debt before it’s too late, no write-offs, no hassle.

Discover the simple way to automate bad debt collection.

Debit order collection services

Have peace of mind knowing bad debt is being followed up on professionally and ethically by the Three Peaks Legal Team.

Our legal team is comprised of highly skilled individuals who receive and analyse our clients’ debtors books as well as apply the best strategy to the same. Tailor made reports ensure our clients are updated on the progress of the debt collection process.

You can also collect payments promptly – from both new and existing clients – with secure, effective debit order collections that simplify your life and improve your cash flow.

FAQ

Can we continue to contact debtors for payment once it has been handed over?

No. Please do not continue to pursue debtors for money after it has been handed over, as this could compromise the collection process in a number of ways. (Should a debtor make a direct payment to you, please notify us immediately.)

Can we hand over disputes?

No. Three Peaks does not sponsor litigation (but we try to negotiate settlement, before closing a file).

Can I accept a payment arrangement from my client once it has been handed over?

No. Please refer the client to us and we will handle the payment arrangement, to circumvent any possible future disputes.

How often do you report back to us after handing over?

Once a month a Status Report is sent to you, detailing the latest information on each debtor handed over.

What is your success rate?

Success depends on many factors. It is highly dependent on information provided at handover, type of debt, debtor and industry.

What about interest on outstanding money?

Our system collects interest. Either what you have agreed with the debtor or in accordance with that prescribed by law.

When will you 'go legal' on my debtors?

Immediately, if the debtor avoids contact or defaults on any payment arrangement.

Do you need supporting documentation when handing over accounts?

Only a copy of the contract, copies of unpaid invoices and the last statement showing the outstanding balance.

How do you charge your fees?

Monthly Subscription fee, plus the percentage fee (e.g. 10%) on capital and interest.

Do I have to fill out Cl excel handover spreadsheet?

Preferably, however, we do accept handovers in your own Excel or .csv format.

If I write off the debt, can I still 'handover'?

Absolutely! (Don’t forget to claim value added tax when “writing off” debtors.) Remember, it is only “written off’ in your books.

Can I get the comm which Three Peaks deducts back from the debtor?

No. Remember, we pay all legal expenses in the “risk free” deal we offer.

FREE Consultation

Call us on 086 137 3257 or fill-in the form below to set up your free 1-hour consultation.

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Debit order collectionsEFT paymentsCredit checks for new customersI have a specific question

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Thank you to our clients for their loyalty and support – and their generous recommendations.

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Debit order collection services